Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website operated by Ningbo Shinegifts Import & Export Co., Ltd. ("Shinegifts", "we", "us", or "our"), as well as any business communications, inquiries, quotations, sample requests, and order transactions conducted through or in connection with this website.

By accessing this website, submitting an inquiry form, requesting a quotation, or entering into any business transaction with us, you ("User", "Client", or "Buyer") confirm that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of this website immediately.

2. Business Scope

Shinegifts is a B2B supplier of pet toys, pet storage products, and pet toy & storage sets. Our services are exclusively business-to-business in nature and include:

• Wholesale supply of pet products
• OEM/ODM product development and customization
• Custom logo, label, color, material, and packaging services
• Sample development and production follow-up
• Quality control support and export shipment coordination

We do not engage in retail sales to individual consumers. All transactions are intended for commercial buyers including brands, wholesalers, distributors, importers, e-commerce sellers, retailers, and private-label operators.

3. Eligibility

This website and our services are intended for business users only. By using this website, you represent and warrant that:

• You are acting on behalf of a legally registered business entity;
• You have the authority to bind that entity to these Terms;
• Your use of our services is for lawful commercial purposes only;
• You are at least 18 years of age and legally competent to enter into binding agreements.

4. Permitted Use

You may use this website to browse product information, submit business inquiries, request quotations, and communicate with our team for legitimate commercial purposes.

You agree not to:

• Copy, reproduce, or redistribute any content from this website without written permission;
• Use this website to transmit spam, malware, or any harmful content;
• Attempt to gain unauthorized access to any part of our systems or data;
• Misrepresent your identity, company, or the purpose of your inquiry;
• Use any automated tools to scrape, crawl, or extract data from this website without prior consent.

5. Orders & Quotations

All product information, pricing, and specifications displayed on this website are for reference purposes only and do not constitute a binding offer. A formal quotation will be provided by our team following inquiry review.

Orders are confirmed only upon written agreement between both parties, including agreement on product specifications, quantity, pricing, payment terms, and delivery schedule. Shinegifts reserves the right to decline any order at its discretion.

Sample requests, OEM/ODM development agreements, and bulk production orders are subject to separate written contracts or pro forma invoices issued by Shinegifts.

6. Intellectual Property

All content on this website -- including but not limited to text, images, product photography, graphics, logos, design layouts, and branding -- is the property of Ningbo Shinegifts Import & Export Co., Ltd. or its licensors and is protected by applicable intellectual property laws.

In the context of OEM/ODM services:

• Designs, artwork, and branding assets provided by the client remain the intellectual property of the client;
• Proprietary product designs developed by Shinegifts remain the property of Shinegifts unless otherwise agreed in writing;
• Clients are responsible for ensuring that any logos, trademarks, or artwork they submit for customization do not infringe third-party intellectual property rights.

Unauthorized use, reproduction, or distribution of any intellectual property from this website is strictly prohibited and may result in legal action.

7. Confidentiality

During the course of business cooperation, both parties may share confidential information including but not limited to product designs, pricing structures, business strategies, client lists, and technical specifications.

Both parties agree to treat such information with reasonable confidentiality and not to disclose it to third parties without prior written consent, unless required by law. This obligation survives the termination of any business relationship between the parties.

8. Disclaimers

This website and its content are provided on an "as is" and "as available" basis. Shinegifts makes no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any information on this website.

We do not guarantee that this website will be uninterrupted, error-free, or free from viruses or other harmful components. Product images, descriptions, and specifications are for reference only and may vary from actual products.

Links to third-party websites are provided for convenience only. Shinegifts does not endorse, control, or take responsibility for the content or practices of any linked external sites.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Shinegifts shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services, including but not limited to:

• Loss of business, revenue, or profit;
• Loss of data or business information;
• Delays or failures in production or shipment due to circumstances beyond our reasonable control (force majeure), including natural disasters, government restrictions, transportation disruptions, or supplier failures;
• Any reliance placed on information obtained from this website.

Our total liability to any client in connection with any order or service shall not exceed the value of the relevant confirmed order. Specific liability terms for individual transactions will be governed by the applicable purchase contract or pro forma invoice.

10. Privacy

When you submit an inquiry, request a quotation, or contact us through this website, you provide us with business information such as your name, company name, email address, phone number, and country. This information is used solely to respond to your inquiry and facilitate business cooperation.

We do not sell, rent, or share your personal or business information with unaffiliated third parties for marketing purposes. We may share information with trusted service providers who assist in our operations, subject to confidentiality obligations. By submitting information through this website, you consent to its use as described in these Terms.

11. Changes to Terms

Shinegifts reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this website. The "Last updated" date at the top of this page will reflect the most recent revision.

Your continued use of this website or engagement with our services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of this website shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts in Ningbo, China, unless otherwise agreed in a separate written contract between the parties.

13. Contact Us

If you have any questions about these Terms of Service or wish to discuss a business inquiry, please contact us: